Copyright-Terms-Conditions

Refund Policy

We guarantee high-quality and imaginative house plans. However, if you are not 100% satisfied with your purchase, within 10 days from the purchase date, we will fully refund the purchase price of your order.

Fast and Convenient Delivery
Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download. If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the architectural plans you purchased.

If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the architectural plans you purchased.

In case you are unable to download the architectural plans you purchased or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the architectural plans you purchased will be considered received, downloaded, and delivered to you.

Compliance with Building Codes
Our house plans are meticulously designed to adhere to the International Residential Code (IRC) standards as well as the specific local codes applicable in the area where the designer resides or where the house is constructed. Building and code regulations vary depending on the country, state, county, or municipality. Therefore, it is crucial to ensure that your plan meets these local requirements. This is especially important in coastal regions and areas prone to seismic events, strong winds, and heavy snowfall. If you are building in such areas, it is highly likely that you will require the assistance of a licensed structural engineer to provide the necessary calculations and additional drawings. We grant authorization to use our plans on the condition that you strictly comply with all local building codes, ordinances, regulations, and requirements, including obtaining permits and undergoing inspections during the construction process. It is advisable to consult with your local building department to stay updated on the latest requirements in your specific region.

Stamp of Approval
In certain states and countries, it may be necessary to have your plans reviewed and approved by an architect and local authorities. If this requirement applies to the where you plan to build, it is important to contact local professional assistance. Their expertise will ensure that your plans meet all standards and regulations, providing you with peace of mind that your project is in compliance. If you find yourself in a state where this is mandatory, there are professionals available to help you navigate aspect of the construction process. In case your local building department requires a stamp, you will need to engage the services of a locally based architect or engineer to review and certify the plans accordingly. This ensures that the plans meet the specific criteria set by your local authorities.

Electronic Communication
When using our website or communicating with us via electronic means such as e-mails, text messages, or other messaging platforms from your desktop or mobile device, it’s important to understand that you are engaging in electronic communication with us. By continuing to browse our platform or sending any form of electronic communication, you consent to receive various types of communications from us electronically. These communications include, but are not limited to, marketing communications (unless you have opted-out where applicable). Examples of these electronic communications include e-mails, text messages, mobile push notifications, notices/messages on our website or through other platforms. We want to ensure that you understand and acknowledge that these types of electronic communications satisfy any legal requirement for written communication.

PRIVACY POLICY

At Akashi Designs, we understand that you want know how your information is being used and shared. We greatly appreciate the trust you have placed in us, and we want to assure you that we handle your information respectfully, sensibly, and with utmost care. This page explains our privacy policy, so you can have a clear understanding of how we handle your data. By visiting akashidesigns.com, you are agreeing to the practices outlined in this Privacy Notice.

What Information Does Akashi Designs Collect About Customers To Our Site?
We collect information from our customers in order to provide them with the best possible user experience. The information falls into the following general categories:

• Customer Provided Information: This is the information that you enter on our website through contact forms, modification request forms, and during the checkout process. WE DO NOT COLLECT YOUR CREDIT/DEBIT CARD INFORMATION.
• We use this information to respond to your inquiries, provide you with quotes and order confirmations, deliver the products you have purchased from us, and send you marketing and advertising communications. If we need clarification on your order or modification request, we may reach out to you using the contact information you have provided.
• Automatic Information: When you interact with us, certain information is received and stored automatically. Similar to many other websites, we use technologies like “cookies” or unique identifiers to gather certain types of information when your web browser accesses AD. This includes log files, Internet Protocol (IP) addresses used to connect your computer to the Internet, and the type of Internet browser you are using.
• E-mail Communications: When you open our emails, we receive a confirmation that helps us improve our future communications with you. All our emails provide unsubscribe options if you no longer wish to receive them.
• Information from Other Sources: Occasionally, we may receive additional information related to modification quotes, shipping, and email delivery. This information is added to your account to enhance our communication with you regarding your interactions with us.

What About Cookies?
We utilize web beacons, also known as action tags or single-pixel gifs, along with other unique identifiers (collectively referred to as “cookies”). These small pieces of information are stored by your internet browser on your computer’s hard drive. Similarly to many websites, Akashi Designs uses cookies to provide you with the best possible user experience on our site. They enable you to select products for purchase or comparison, add them to your cart, complete the checkout process, and help us keep track of your browsing activity on our websites. Additionally, cookies allow our systems to recognize your device and provide features like recently viewed items and personalized settings to enhance your experience. We want to assure
you that our cookies do not infiltrate your hard drive to collect your confidential information. They are not “spyware.”
Most internet browsers are initially set to accept cookies, and we encourage you to keep them enabled for the best user experience on our site. However, you have the flexibility to adjust your browser settings to refuse cookies and delete them from your devices. It’s important to note that doing so may impact our ability to deliver the information you are seeking from us. For instance, blocking or rejecting our cookies may make it challenging to add items to your cart, proceed to checkout, and access certain features that require you to be logged in.

Does AD Share Information?
We want to be transparent about how we handle your information. We do not rent, sell, or trade your personal information outside of the purposes described in this Privacy Policy.
• Third-Party Service Providers: In order to provide you with the best possible service, we may engage other companies and individuals to perform various functions on our behalf. These functions may include order fulfillment, package delivery, search result provision, processing credit card payments, data storage, and ad serving. While they have access to the personal information needed to perform their functions, they are not permitted to use it for any other purposes.
• Protection of AD and Others: We may disclose account and personal information when we believe such disclosure is appropriate to comply with the law or to protect the rights, property, or safety of Akashi Designs, our customers, or others. This may involve sharing information with other companies and organizations for fraud protection and credit risk reduction purposes. Please note that this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes.
• With Your Consent: In addition to the aforementioned scenarios, there may be instances where we seek your consent to share your information with additional third parties. If such an occasion arises, you will have the opportunity to exercise your discretion and choose whether or not to share your information.

How Secure Is Your Information?
We take the security of your sensitive information seriously, whether it is submitted online or offline. When you provide information through our website, it is encrypted and transmitted to us securely. You can verify this by looking for “https” at the beginning of the web page’s address. While we employ encryption to safeguard sensitive information transmitted online, we also ensure the protection of your information offline. Only employees who require access to personally identifiable information for specific job functions, such as billing or customer service, are granted access. Furthermore, the computers/servers in which we store personally identifiable information are housed in a secure environment.
It is essential for you to take precautions to prevent unauthorized access to your passwords and computer. Remember to sign off and close your browser when using a shared computer.
Additionally, only use trusted internet networks, including-Fi, and refrain from sharing your login credentials with unauthorized parties.

What About Third- Advertisers and Links to Other Websites?
At Akashi Designs, we may utilize interest-based advertising, also known as personalized ads or targeted ads. These ads may be displayed to you by third-party service providers based on information gathered from activities like your browsing and purchasing behavior. Please be aware that these third-party providers have their own privacy policies, and we encourage you to review them when navigating to external websites.

Which Information Can I Access?
We want you to have control over your information. Akashi Designs provides you with access to information related to your account, including orders, modification requests, and other settings. This access is limited to viewing and, in certain cases, updating the information. Please note that this information may change as our website evolves.

Conditions of Use, Notices, and Revisions
Your trust is of utmost importance to us, which is why we encourage you to communicate any concerns about privacy at akashidesigns.com. If you have any questions or issues regarding our privacy policy, please contact us with a thorough description, and we will do our best to address them. Our business is dynamic, and as a result, our policies may evolve over time. Therefore, we recommend checking our website frequently for the most recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.